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Privacy Policy

Privacy Policy for HQ Custom Patches

Welcome to HQ Custom Patches (“we,” “our,” or “us”). At HQ Custom Patches, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website and use our custom patch design services.

Information We Collect

We may collect the following types of information when you interact with our website or use our services:

Personal Information

  • Name
  • Email Address

Usage Information

We may collect non-personal information about how you use our website, such as the pages you visit, the links you click, and the duration of your visit. This data is collected anonymously and is used to improve our website’s performance and user experience.

Use of Collected Information

The information we collect is used for the following purposes:

  • To provide you with our custom patch design services
  • To process and fulfill your orders
  • To communicate with you regarding your orders and inquiries
  • To improve our website and services
  • To send promotional emails about special offers or new products/services (only if you have subscribed to our newsletter)

Third-Party Processing

We do not share your personal information with third parties for data processing. However, we use third-party payment processors to securely handle your payment information. These processors have their own privacy policies and adhere to strict security standards.

Location of Data Processing

HQ Custom Patches is based in the United States, and your data will be processed within the USA. Using our website and services, you consent to transferring and processing your data within the USA.

Children’s Privacy

Our website is accessible to children, but we do not direct our services or target children as our primary audience. If you are under the age of 13, please do not provide any personal information on our website without parental consent.

Security Measures

HQ Custom Patches takes the security of your information seriously. We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

User Rights

As a user of HQ Custom Patches, you have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you. We will provide this information within a reasonable timeframe.
  • Rectification: If you believe any of the information we hold about you is incorrect or incomplete, you can request to have it corrected.
  • Erasure: You can request the deletion of your personal information from our records, subject to legal and contractual obligations.
  • Objection: You have the right to object to processing your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please get in touch with us at:

  • HQ Custom Patches
  • Address: 114 Spartan Ave, Staten Island NY 10303-1753
  • Email:

Changes to this Privacy Policy

HQ Custom Patches reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our website. Please review this Privacy Policy periodically for any updates.

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